FAQ's

Frequently Asked Questions

Do you only pick up from Airports?

We cover all routes in the UK.
Are your prices per Taxi or per person?

Prices are based on per Taxi.
How do I know my booking has been accepted?

You will receive a confirmation email.
What if I cannot locate my driver?

You will have access to a cusomer service contact 24 hours a day.
What if I wish to cancel and want a refund?

We ask for 24 hrs notice to cancel any bookings and can offer a full refund on payments made by Paypal.
Will I be charged extra if my flight is delayed?

No. We will monitor your flight. What you are quoted is what you will pay.
What if I miss my flight?

These things happen. We just ask for an email or phone call to cancel your booking.
What does the price include?

Price includes full fare from pick up to destination and any incurred parking charges.
How early do I need to book?

1 hours notice is preferable but not always necessary.
Are your taxis Wheelchair accessible?

Yes, all of our taxis are fitted with ramps and steps.

Serving London, all airports and ports