FAQ's
Frequently Asked Questions
- Do you only pick up from Airports?
We cover all routes in the UK.
- Are your prices per Taxi or per person?
Prices are based on per Taxi.
- How do I know my booking has been accepted?
You will receive a confirmation email.
- What if I cannot locate my driver?
You will have access to a cusomer service contact 24 hours a day.
- What if I wish to cancel and want a refund?
We ask for 24 hrs notice to cancel any bookings and can offer a full refund on payments made by Paypal.
- Will I be charged extra if my flight is delayed?
No. We will monitor your flight. What you are quoted is what you will pay.
- What if I miss my flight?
These things happen. We just ask for an email or phone call to cancel your booking.
- What does the price include?
Price includes full fare from pick up to destination and any incurred parking charges.
- How early do I need to book?
1 hours notice is preferable but not always necessary.
- Are your taxis Wheelchair accessible?
Yes, all of our taxis are fitted with ramps and steps.
